Terms & Conditions - Vital Glow

1. Introduction 

By accessing and using the website and services of Vital Glow – Skin & Aesthetics, you agree to be bound by these Terms & Conditions. Please read them carefully before using our online shop or services. If you do not agree with these terms, you should not use our website.

2. Modification of Terms 

Vital Glow reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice. Changes will be posted on this page, and your continued use of the site after such changes constitutes your acceptance of the revised terms.

3. Products and Services 

We offer a variety of skincare products through our online platform. While we make every effort to ensure product descriptions, images, and prices are accurate, we cannot guarantee that all information is completely accurate or up-to-date. Vital Glow reserves the right to modify product details, prices, and availability without notice.

4. Account Registration 

To place an order on our website, you may need to create an account. You agree to provide accurate, complete, and up-to-date information during registration. You are responsible for maintaining the confidentiality of your account and password, and you agree to notify us immediately of any unauthorized use of your account.

5. Order Acceptance and Cancellation 

By placing an order on our website, you are offering to purchase products according to the terms and conditions outlined. Orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order at our discretion. If we cancel an order after payment, we will issue a full refund.

6. Payment Terms 

All prices listed on our website are in Bangladeshi Taka (BDT) unless otherwise specified. Payments must be made through the available online payment methods. You agree to provide accurate payment information, and we may charge your payment method immediately upon order confirmation.

7. Shipping and Delivery 

Shipping and handling charges are additional and vary depending on the delivery location. We will process your order promptly, but delivery times may vary based on factors such as location and stock availability. We are not liable for any delays caused by third-party shipping services.

8. Returns and Refunds 

We offer returns and refunds in accordance with our Return & Refund Policy. To be eligible for a return, the product must be unused, unopened, and in its original packaging. Any requests for returns or exchanges must be submitted within the specified return period on our website.

9. Privacy and Security 

Your privacy is a priority for us. We collect and use your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and processing of your personal data as outlined in our Privacy Policy.

10. Intellectual Property 

All content on the Vital Glow website, including but not limited to logos, text, images, graphics, and software, is the property of Vital Glow – Skin & Aesthetics and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content from the website without our express written permission.

11. Limitation of Liability 

To the fullest extent permitted by law, Vital Glow will not be liable for any damages arising from your use of the website or products, including but not limited to direct, indirect, incidental, or consequential damages. Our liability is limited to the amount paid by you for the specific product or service in question.

12. Governing Law 

These Terms & Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes related to these terms will be subject to the exclusive jurisdiction of the courts of Bangladesh.

13. Contact Information 

For any inquiries regarding our refund policy, please reach out to us:  

📧 Email: support@vitalglowlifestyle.com  
📞 Phone: 01838-555251